The CPUC heard the residents of Phelan. Phelan is getting Gigafied!

GIGAFY PHELAN: This morning, July 13, 2017 just past 10:00am, the California Public Utilities Commission passed the Gigafy Phelan Project with a vote of 4-1. Fiber-based gigabit internet is coming to Phelan, Pinon Hills, Oak Hills and parts of Hesperia.

After hearing testimony from community members, the commissioners voted 4-1 in favor of the resolution that would award Race Communications approximately $27.6 million—through a grant provided by the California Advanced Services Fund (CASF). Phelan will be the largest community served by a grant awarded to Race Communications.

The area was deemed a “high priority” area back in 2014, meaning the community currently does not meet the CASF minimum requirement of 6 Mbps download and 1.5Mbps upload speeds. The project will serve over 7,600 household within a 98 square mile in an underserved area.

The award of the grant comes after months of delays and challenges from competitors such as Frontier who claim to be upgrading services in the area – something community members are claiming to be falsities. Phelan residents testified that they have not seen any trucks or work being done by Frontier in the area and that there was no way the claims being made by the company could be true. Residents pleaded with commissioners to approve the resolution on behalf of the community.

After some debate, the commissioners ended up approving resolution T-17525 “Gigafy Phelan”.

Race Communications wants to thank everyone who was part of this process and who helped make this possible!

The roll out has begun in Mono County!

Race Communications would like to thank the residents in these communities for their patience during the roll out of our fiber-based services and we look forward to begin providing service late summer – Now who’s ready to place an order?

Who’s ready to experience speeds 1000x times faster than Cable or DSL? Remember our fiber optic Internet uploads and downloads at the same speeds, so you will never see that dreaded buffering icon again!

As of today, residents in Lee Vining and Mono City can place orders for their new and improved Internet service, provided by Race Communications!

In Mono County, the process will be a bit different than in previous Race projects. Once an order is placed with Race, our technicians will perform a “drop” from the pole to the side of your home (this can be done aerially or underground depending on the existing infrastructure of your home).

For Lee Vining, once a drop is completed, final infrastructure needs to be done to tie into our network. This means it will be about 4 weeks from the time of the drop until you can receive a in-home installation.

For Mono City, drops will be done concurrently with construction so while you can place an order today, in-home installations will not take place until construction is complete. We expect in-home installs to begin in the month change of September/October.

We encourage you to place your order today so that you can be one of the first to be installed in the area.

Residents in Crowley Lake and Aspen Springs should have begun to see our Race crews around town stranding fiber in the area. At this time, you aren’t able to place an order, but we are getting closer! Crowley Lake and Aspen Springs will be able to place orders as soon at JULY 17th!

Crowley residents will have a similar process to Lee Vining. A drop will be completed in the coming weeks while we complete the tie in to our network. Once a drop is completed, you will need to wait until the infrastructure is complete – about 6 weeks until in-home installations can begin there.

“Gigafy Phelan” Still in Question with CPUC

Split decisions plagued the California Public Utilities Commission today as they decided the fate of Resolution T-17525 better known as “Gigafy Phelan.”

The project aims to provide symmetrical gigabit Internet service to the Phelan, Pinon Hills and Oak Hills of San Bernardino County which would be sponsored by Race Communications and cost about $27.6 million—through a grant provided by the California Advance Services Fund (CASF). If awarded, Phelan would be the largest community the CASF has ever served.

The area was deemed a “high priority” area back in 2014, meaning the community currently does not meet the CASF minimum requirement of 6 Mbps download and 1.5Mbps upload speeds. The project would serve over 7,600 household within a 98 square mile in an underserved area.

Back in April, Frontier Communications submitted a challenge that would jeopardize Race’s efforts in Phelan, CA. Their challenge was rejected by the CPUC, however this did not stop Frontier from submitting further comments.

If approved, Race’s project would offer residents a futureproof fiber-to-the-home (FTTH) broadband Internet service. On the other hand, Frontier is offering the same copper connectivity, with a few upgrades that may speed up the current connection slightly, but only a certain number of household will be eligible. Leaving the rest of some areas in Phelan still in the dark.

Today, the commission met to discuss what many thought would be the deciding fate of the project, but they ultimately decided to push the actual vote back to Thursday, July 13, 2017.

“I flew up here last night and I found out this morning that there would not be a vote,” said Albert Morrissette I was disappointed when I found that out.”

Mr. Morrissette represents thousands of Phelan residents who struggle with inadequate connectivity in the community. He gave his testimony surrounding daily barriers of lack of connectivity and even testified to the Commission about a Frontier outage just this past Tuesday.

Cynthia Walker, Deputy Director of the Communications Division, California Public Utilities Commission, informed members of the Commission that despite Frontier’s latest challenge, they are having a hard time trying to determine how serious and solid Frontier’s plans are to actually build out the necessary infrastructure to area. One of her staffers noted that this feels a last minute effort on Frontier’s part.

But even with her presentation and team of staffers, members of the commission, were left with uncertainty.

“I am struggling with this one,” said President of the PUC, Michael Picker. “Both of them [Race and Frontier] have demonstrated a commitment to bringing broadband to the area and they have been successful in prior projects.”

“This is a difficult decision”, said Commissioner Clifford Rechtschaffen. “I would like to see if Frontier and Race can come up with a better solution than just an up and down vote where one entity loses and the other wins.”

“The people in Phelan need Internet access and the Race project is a very good project, it brings fiber to the homes and other institutions which is becoming a necessity, and I wish Frontier had filed an a timely challenge to avoid this situation we are in, but they have stepped up.”

Some commissioners even questioned the benefits of FTTH despite most of the data showing that it adds values to property.

“I do believe that rural Californians deserve fiber, do they need it to every home…is an open question,” said Martha Guzman Aceves. “Do they need it in some point in their community? Public infrastructure is a place where I think fiber is needed in rural California. A hospital, a school, the library and that is the difficulty here…it’s all or nothing.” she continued.

The final decision will hopefully be made on Thursday, 7/13 when the Commission meets again to discuss Resolution T-17525. Race encourages residents to continue writing in to the CPUC with their stories and experiences with Frontier and why they believe they deserve better Internet. Your stories matter to the commissioners.

Please send your emails to:
President Picker – mp6@cpuc.ca.gov
Commissioner Randolph – lr1@cpuc.ca.gov
Commissioner Guzman Acevez – mga@cpuc.ca.gov
Commissioner Peterman – cap@cpuc.ca.gov
Commissioner Rechtschaffen – cr6@cpuc.ca.gov

 

 

 

 

 

 

 

 

 

 

 

6 Facts You Need to Know About AB 375

What you need to about AB 375

Back in April, Congress sent proposed legislation to President Trump that wiped away the limit of how Internet providers use and sell customer data, Federal officials have now approved that Internet providers can sell your Internet history, app usage, mobile location data, financial information and email content/messages.

In California, lawmakers are trying to reverse the new Federal law by introducing AB 375.

Here’s what you need to know:

1.  Assemblymember Ed Chau (D-Monterey Park) introduced the bill last week.

2.  Assembly Bill (AB) 375 is also known as the California Broadband Internet Privacy Act, which will work in three ways:

  • The bill would prohibit an Internet service provider from using, disclosing, selling, or permitting access to customer personal information, except as provided in that act.
  • The bill would authorize a customer to give prior opt-in consent, which may be revoked by the customer at any time, to an Internet service provider to use, disclose, sell, or permit access to that customer’s personal information.
  • The bill would prohibit an Internet service provider from refusing to serve or to limit service to a customer who does not provide consent or charging a customer a penalty or offering a customer a discount or another benefit based on the customer’s decision to provide consent.

3. AB 375 would require Internet Service Providers, such as Verizon, Comcast and AT&T, to get permission from customers before using, selling or permitting access to data about their browsing history.

4. California is the 20th state to introduce a bill that aims to restore privacy rules since the Federal ruling.

5. According to Assemblymember Chau, “The idea that a person should have some say about how their Internet Service Provider can use, share or sell their personal information is not a controversial question for everyday consumers – it is common sense. Congress and the Administration went against the will of the vast majority of Americans when they revoked the FCC’s own privacy rules in April, but California is going to restore what Washington stripped away.”

6. So far, more than 25 civil rights, consumer protection, privacy, technology, and non-profit organizations support AB 375, including: American Civil Liberties Union (ACLU) of California, Consumer Federation of California and Electronic Frontier Foundation

We at Race Communications, believe with full conviction that your information is private and should be disseminated at your own discretion.

Information sent to Race is regarded as private and is kept in the strictest confidence and it will not be sold to third parties for marketing or any other purposes, ever. Rest assured, you can always have the utmost certainty that Race will protect your private information.

Can We Close the Digital Divide?

For Kathy Zimbro of Phelan, CA, it was a 45 day process trying to receive service from an incumbent provider (Frontier), but after all of her exhausted efforts, she ultimately had to attempt to find another provider before moving her business location due to the lack of service.

In the same town, Kimberly Fetzer struggled with the same issues. She was not able to work from home due to constant service outages which resulted in her termination.

These are just some of the stories of people living in the “Digital Divide.”

While many Americans take the Internet for granted, people in rural America struggle to keep up with technology. Over the last decade, a dial up connection brought millions of them Internet access, but with the evolution of services such as: video-on-demand, online job applications, telemedicine and even Internet classrooms, the minimum standard for adequate broadband has been re-defined.

These advances in technology all require a high-speed connection that is almost exclusively available from select elite Internet Service Providers across the country, leaving many Americans in the dark.

Although a home broadband connection was once considered a “luxury” for many, today, as technology advances, the Web is a necessity.

The Digital Divide refers to the inequalities between individuals that lack access to modern information communications technology.

Nationally, approximately 11.5% of the total U.S. population did not have Internet access in 2016.

And in California, despite a robust technology economy, the Digital Divide has become a system for the haves and have nots.

Although the gap has somewhat narrowed, a 2016 survey conducted by the Field Research Corp found that in the state that practically invented the Internet, 30 percent of Californians (nearly 12 million people) do not have meaningful broadband at home.

Most strikingly, the promise of broadband Internet is still elusive for many low-income, elderly and rural Americans either due to high costs or poor to non-existent service in some areas.

Left unchecked, this divide will continue to drive disparities that will weigh on our economy.

At Race Communications, we have made it our company’s mission to provide reliable high-speed Internet. Our fiber optic networks empower our customers to “Gigafy” their daily lives through our Internet, TV and voice packages in areas that often go underserved/unserved.

Our consumers have used Race’s services ranging from starting their own businesses to building out their public safety’s communications in times of emergencies. At Race, we’ve worked with the California Public Utilities Commission and other advocacy groups to build and offer affordable gigabit Internet services to various communities throughout the state.

Call us at 1-877-722-3833 or visit us at Race.com to see if we provide our fiber optic services in your area.

The replies are in – see what we had to say to Frontier re: Resolution T-17525.

We want to “Gigafy Phelan” – and we are doing what we can to ensure that the CPUC will vote “yes” on resolution T-17525 on Thursday 6/29/2017. This morning, our company submitted it’s responses to Frontier and the Office of Ratepayer Advocates explaining why we believe that the areas of Phelan, Pinon Hills and Oak Hills deserve better broadband and should not have to settle for false promises from a company that has failed to deliver over and over again. 

Please find in PDF format, Links to Reply Comments to Frontier, ORA and the Community Letters of Support.
 
Link to Reply Comments to Frontier Communications 
Link to Reply Comments to Office of Ratepayer Advocates “ORA”
Link to Community Letters of Support for T-17525 – Gigafy Phelan
 
You will find letters of support from community leaders and anchor tenants such as:
 
Congressman Paul Cook
CA State Senator Wilk
Assemblymember Lackey
Assemblymember Obernolte
First District Supervisor Lovingood
CalFire
Snowline Joint Unified School
CSU – San Bernardino
Phelan-Pinon Hills CSD
Phelan Chamber of Commerce
Victor Valley College
 
and many more.

With the amount of support letters we received (and submitted), our final response to Frontier ended up being over 90 pages – THANK YOU Phelan, Pinon Hills and Oak Hills! We couldn’t have done it without you. 

Face to Face with Race: Danny Alva

Meet Danny, our newly promoted OSP Team member. He’s been a part of the Race family for two years now.  None of his days are alike. One day could consist of splicing fiber, or overseeing conduit runs. Read more about how Danny spends his time at Race.

How long have you been at Race Communications?

It will be two years in September.

What exactly do you do at Race?

When I was first hired, I was brought on as a field tech, but I just recently moved over to our OSP Team (Outside Plant) about a month and a half ago.

What’s your typical day like?

Since I moved over, I am still learning the basics as to what we are doing. But so far, I’ve plugged in panels for drops and installs. I’ve also done cross connects for splitters, and helped the installers with issues. Basically I am running around right now! I don’t have my daily duties as of yet.

What skills have you gained since working at Race?

The biggest one would have to be splicing fiber. It’s mostly what I’ve been doing for OSP. Other than that, when I was installing, basically being able to install our equipment. So the router and knowing how fiber works. Different things like that, but the biggest has to be the fiber splicing.

What three words would you use to describe Race?

Productive, professional and efficient.

Bonus Question: What’s your favorite sport?

Football!

Any favorite teams?

Of course, the Oakland Raiders! (laughs)