What is affecting your Wi-Fi speeds and what can you do about it?

You recently got installed with the latest in Internet technology, and you are officially “Gigafied”, but what gives? Why are your speed tests not showing 1,000Mbps? If your home Wi-Fi doesn’t seem to be functioning as well as you think it should be, there are some factors which could be affecting your connection. Before you call Race or a professional, lets talk about some of the things you can try to optimize your Wi-Fi connection:

  1. Your equipment – Saving power can be a good thing, but when your computer is running on battery or “power saving” mode, it can affect your bandwidth. Check your computer’s settings and make sure your device is not in power saving mode, and try to stay plugged in as much as possible. Also be aware that your computer or device may not be capable of gigabit speeds. A lot of laptops have a cap of 100Mbps due to their chip set.
  2. Distance – while thick walls and obstructions can also be an issue, the distance from your router can be just as much of a problem. If you are trying to connect a large home, it might be a good idea to invest in a signal booster or secondary router. Here’s a rule of thumb: Just by doubling the distance between router and client you can expect throughput to shrink to one-third of its original value. A wireless repeater, which will set you back $20-$100, should boost your signal noticeably.
  3. Obstructions – Thick walls, large bookshelves and stairs can also affect your speed. Try to place your router in a central, yet unobstructed location for optimal results.
  4. Other networks close by – An area with a large amount of different Wi-Fi networks may suffer from poor signal strength because of all the conflicting transmissions. This may be the case in office buildings or apartment complexes. Try switching to a different transmission such as the 5.0 network that Race offers.
  5. Appliance interference – Did you know your microwave could be making your internet slow? That sounds strange, but it can be the case sometimes that household appliances operating on the same frequency as your router could slow down your Wi-Fi. Check to see whether your connection is stronger when appliances such as cordless phones, microwaves, and security camera are off.
  6. Who is the bandwidth hog? – Many people share their Wi-Fi with family members, roommates, or colleagues, but keep in mind that their internet activities could be affecting your speed too. If someone on your Wi-Fi network is hogging bandwidth by constantly downloading or streaming, this could be a reason why your connection has slowed
  7. Firmware or driver issues – An often forgotten problem (that is easy to remedy) is outdated firmware. Make sure your router’s firmware is up-to-date.  Expect bandwidth, feature set and resiliency to signals to increase with the first few firmware updates.

Keep in mind that Wi-Fi speeds won’t ever hit 1,000Mbps as most computers on the market are unable to handle the speed, but you should be able to consistently see speeds of 200-600Mbps depending on your gear and number of users in your home.

Never Fear! Race Continues to Support Net Neutrality

In May 2017, Race Communications ensured our customers that we would support Net Neutrality.  Even though the rules and regulations on how the internet runs has changed we continue that promise.  Though this topic has become very political in nature, being a smaller internet service provider who will continue to protect our customers’ privacy and not throttle their internet speeds is beneficial for Race Communications, our customers and the internet as whole.  

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Race Communications has stood by the mission of providing service to underserved communities and to those communities that larger providers have long ignored.  It would only make sense for Race to continue support Net Neutrality and not let our services be affected by this change in regulations.  Be happy that you are a Race customer! If you don’t have Race and are in our service area, call our team at 877-722-3833 or visit www.race.com to get started today.  

The Fiber Path to Your Home

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Many Race Customers are very happy with their internet speeds once they get installed.  Here’s a simple infographic showing how fiber is connected to your home.
Remember: Fiber-optic is NOT like copper wiring that most internet service providers use.  With Fiber, customers do not lose broadband speed or capacity during peak usage times like with copper.  Your home will have a dedicated internet signal with symmetrical download and upload speeds.
  1. Fiber Optic cable is run via an aerial or underground drop to the “clamshell” which is installed outside of the home.
  2. The “clamshell” unit on the outside of the home houses the fiber cable that is run through the wall and connected to the Optical Network Terminal (ONT).
  3. The ONT converts the laser light signal from the fiber into an electrical signal.  CAT 5 or 6 cable is then run from the ONT to the router.
  4. If using our Race router, you will be able to hardwire devices using CAT 5 or 6 cable or utilize it’s 2 channel WiFi signal to connect to the internet.
Share, Like and Comment! Get Gigafied Today!. 

Race Is Going Live in Mono County and Five Mining Communities

One of the unique aspects about Race Communications is that we strive to serve communities that larger carriers have long ignored.  The projects in the Mono County and Five Mining Communities are great examples of what makes Race stand out from the rest.  The quaint town of Johannesburg has traits of the old west as it inhabits families, scholars as well as business owners.  Lee Vining is a friendly High Sierra community which is a popular tourist destination only minutes away from Tioga Pass, Yosemite National Park, Mono Lake, Bodie (the official state ghost town) and Mammoth Lakes.  Lee Vining is a non-CASF project fully funded by Race Communications. 

During the application process to the California Public Utilities Commission (CPUC) for these projects, Race contended that available broadband was insufficient and the communities voiced dissatisfaction with mobile broadband as a substitute for wired broadband.  Main issues for the need of reliable broadband included data caps, lack of bandwidth and reliability for functional use for education, healthcare, economic competitiveness and public safety.  Race’s Fiber Internet solves many of these issues.

The great news is that installations are just around the corner!

For those customers who already have placed orders in Mono County, drops and installations are scheduled to happen towards the end of October in the Crowley Lake, Aspen Springs, Mono City, Sunny Slopes, Tom’s Place and Lee Vining. The Five Mining Communities consisting of Johannesburg, Randsburg and Red Mountain will also begin drops and installations towards the end of October.  If your order has already been placed, one of our Race team members will be calling to schedule installations.  If you haven’t placed an order, GET GIGAFIED today! or call 1-877-722-3833.

We at Race would like to thank you for your patience and are excited to bring reliable and affordable internet to your community!

The Internet for All Act?

This week the California Assembly Bill 1665, dubbed “The Internet for All Act”, was amended and passed through to the State Senate claiming that the appropriated $300 million it raises from surcharges will help to close the digital divide in California.  On the surface, this is a positive move towards providing broadband internet service to “underserved households”. But is it really?

What you need to know:

AB 1665 was amended by assembly members like Eduardo Garcia (56th Assembly District) to mainly benefit large internet providers like AT&T and Frontier Communications.  Frontier Communications has a long-standing history in over promising and under-delivering when it comes to bringing adequate broadband to many of their markets, especially those that are rural.  The community of Phelan, CA is a prime example of how dissatisfied customers are with their service from Frontier. This is in part why Race Communications was awarded the a $27.6 million dollar grant in July 2017. The grant was awarded by the California Public Utilities Commission (CPUC) and the California Advanced Services Fund (CASF). The grant is for Race Communications’ broadband project in the Phelan region and will bring a brand new fiber to the home network to over 7,600 households.

As AB 1665 has been re-written so has the definition of “underserved households” and the definition of “underserved households” should raise eyebrows amongst California residents.

Here is what the current bill says and how consumers should read between the lines:

AB 1665: “Households for which no broadband provider offers broadband service at speeds of at least 6 megabits per second (mbps) downstream and one mbps upstream.”

What does that mean? This means that if your household is receiving anything above speeds of 6 Mbps you are deemed “served”.  The original bill put this benchmark of at least 6Mbps download/1.5Mbps upload.  We at Race know that speeds below 25 Mbps aren’t sufficient for consumers anymore.  

This requirement is also far below the benchmark set by the Federal Communications Commission (FCC) in 2016, of at least 25Mbps download/3Mbps upload

AB 1665: “Projects that only deploy middle-mile infrastructure are not eligible for grant funding.”

Race currently has projects in Mono County which are connected to the middle-mile infrastructure provided by the Digital 395 middle-mile project.  If AB 1665 passes with the current wording regarding “middle-mile infrastructure” then projects such as Digital 395 and Digital 299 wouldn’t be eligible for future grants. These types of projects are crucial for the build out of adequate broadband service in rural communities. Without these projects, last mile providers like Race would not be able to provide service to remote areas like Chalfant Valley, Sunny Slopes and Bridgeport.

So what does this mean for consumers?
In a nutshell, this means less areas qualify for receiving funds from the state and the money will most likely go to AT&T, Frontier and larger broadband providers who historically avoid building infrastructure in rural areas, due to the costs associated.  This also means that smaller independent providers like Race will face extreme difficulty in qualifying for grants from the California Advanced Services Fund (CASF) should the bill pass as it is currently written.

We know that the two main reasons why consumers switch their internet providers are price and performance.  Race surpasses the competition in both.  Race provides fiber-optic broadband internet service which outperforms internet service via copper wiring like AT&T and Frontier.  With over 20 active projects across the state of California, Race has seen the benefits of CASF and what adequate broadband can do for rural communities.


What can you do?
If you feel that your community deserves to be brought into today’s technologically advanced world, let your voice be heard and write Governor Jerry Brown’s Office and let him know why he should veto AB-1665. Demand adequate broadband service and oppose lowering the standards and elevating the barrier of entry for independent providers.  You can visit Governor Brown’s website here or call (916) 445-2841.