What is Fiber Internet? 

What is Fiber Internet? Is it really that much better than DSL, Cable, or Satellite internet services? Fiber Internet is growing in popularity, and the technology has become the gold standard for fast, reliable, and high-quality internet. In this article, we explore how fiber internet works, its availability, benefits, and more. If you have found yourself asking, “What is Fiber Internet” you’re in the right place. Let’s go! 

What Is Fiber Internet? 

Fiber internet uses cutting-edge light technology to deliver data. Fiber optic cables are used to send information through bursts of light. The light travels much like electricity would through a copper wire, but much faster closer to the speed of light! This type of internet reaches speeds we haven’t been able to achieve with other forms of internet, it is also more reliable. 

what is fiber internet - fiber optic cables

Fiber Optic Cables 

Fiber optic cables set this type of internet apart. Cable internet uses copper wires, but fiber internet uses cables that consist of tiny strands of glass. The strands send data through pulses of light. Fiber cables send data quickly at about 70% of the speed of light. They can also send more data at once than cable, DSL, or Satellite internet. 

Is it available everywhere? 

Fiber is a newer internet technology and is currently not available everywhere. According to the FCC, about 39% of the US has access to fiber internet. That number is going up, but it’s a slow process to bring fiber internet to a city. In order to do so, many steps need to take place, including extensive research, planning, and construction. 

At Race, we understand the importance of bringing Fiber to communities. That is why we are committed to bringing high-quality, affordable internet infrastructure to communities across the state of California. Learn more about our areas of coverage here

what is fiber internet

What are the Benefits?

Greater speeds

Fiber optic cables can allow data to travel at a much higher speed than cable, DSL, or satellite internet. Fiber can reach speeds up to 2,000 Mbps. These speeds are much faster than your average cable internet. A faster connection allows for a better experience, whether you are on an important video meeting or streaming your favorite movie in 4K, higher speeds will create a smooth experience without any troublesome buffering. 

Higher bandwidth 

In today’s world, we are constantly connected. The average American has more than ten connected devices (think of how many phones, computers, TVs are connected in your house). Our super-connected life demands higher bandwidth to handle these devices. Fiber internet can meet these needs and provides up to 1,000 times as much bandwidth as cable internet. 

More Reliable 

Fiber internet is not affected by the weather. Fiber is water-resistant, and temperatures do not affect its performance. It is also less susceptible to power outages or electromagnetic interference because it uses pulses of light instead of electricity to transfer data, unlike cable.

Do I need fiber internet? 

The answer to this question depends on your needs. If you require higher speeds, more bandwidth, and better reliability, then Fiber Internet may be an excellent option for you. However, if you aren’t sure we recommend talking to your internet provider to determine the best option. There are many variables and individual needs vary. If you’re ready to learn more about our internet services, contact our specialists at 877-722-3833 or send us an inquiry. Our team will help you pick the right service for you.  

To learn more about Fiber Vs. Cable Internet read our blog, Fiber or Cable Internet  – Which is Best for You? 

What is Fiber Internet: Key Takeaways 

In summary, fiber internet is an excellent option for today’s homes and businesses alike. Let’s review the key takeaways from this article below: 

  • Fiber internet uses fiber optic cables made of glass strands that send data through light. 
  • Fiber Internet has soaring speeds, and reliable fiber internet can meet modern demands. 
  • Fiber is not available everywhere yet, so check with your local provider to see if it is an option for you. 

If you are interested in learning more, check out our services or contact our specialists at 877-722-3833 to see what we offer in your area! 

8 Elements that Make the Best Internet for Gaming 

With more than 2.5 billion video gamers around the world, it’s no surprise that we are often asked, “what should I look for to find the best internet for gaming?” The answer to that question is complicated, so today, we’re walking you through eight elements that create the best internet for gaming. These suggestions will help you narrow down providers and find a service that fits your needs. By the end of this article, you’ll be ready to find internet solutions that allow you to play on– and smoothly!

1. High-Speed Connections

Slow internet makes for a terrible gaming experience and is definitely not the best internet for gaming. If speeds are slow, you’ll be met with freezing and lagging, which will ruin your game. To improve your gaming experience, you need to have high-speed internet. Ideally, 35 Mbps or higher to help you avoid lag time and latency issues. This will also allow you to communicate in real-time with your friends while gaming. 

2. Check into Latency

You want the best internet for gaming, and latency plays a huge role in this!  Latency is the average time it takes your gaming device to send the data to the game server and then send it back to you. Latency is measured in milliseconds and pings. Pings are how fast you get messages from other players or your gaming server after making your move. The lower your latency, the better. Lower latency allows for smoother gameplay. 20ms – 40 ms is optimal, but anything under 75- 100 ms is acceptable for gaming. You’ll achieve these speeds by investing in high-speed internet combats latency by enabling data to be sent and received quickly. 

3. Low Lag Time 

Lag time is the time difference between your gaming server sending information and your screen displaying it. Essentially, it’s how long it takes to see the commands you input into your controller shown in action on the screen. For optimal gaming, lag time should be to be less than 15ms. High-speed internet plays a role in lag time, but you also need to play on a monitor or TV with a high refresh rate (sometimes referred to as game mode). A screen designed for gaming will maximize your experience by reducing lag time. 

5. Reliability Reins 

When you’re gaming, you want internet that won’t quit! Fiber optic internet is a great option when it comes to reliability. Fiber is composed of tiny glass strands that send data through light. Because of this, it’s less susceptible to power outages and weather extremes that are known to cause loss of connectivity in other types of internet. 

6. Avoid Data Caps

Gaming requires a lot of data. You’re constantly sending and receiving information, and it adds up quickly.  Some internet providers place limits on the amount of data that you can use in a given month. How a provider caps your data can vary, some providers slow down your speeds while others charge you data overages. This isn’t ideal for a gamer! Instead of worrying about data caps, choose an internet provider with unlimited data. 

7. Bandwidth Is Critical 

Bandwidth is the maximum amount of data your internet can handle. When you are gaming, high amounts of data are sent over your internet connection. Due to the volume, there’s a demand for plenty of bandwidth to keep up. 

In addition, remember that bandwidth is affected by ALL devices in your home. For example, if you’re gaming and someone else is streaming a movie in the next room over, it can slow down your connection causing a less than stellar gaming session. To combat this, look into fiber internet. Fiber is better suited to handle the demands of a connected home.

8. Hardwired Connections Improve the Experience 

The type of internet and speed will only get you so far searching for the best internet for gaming. You’ll also need to consider how you are plugging into your internet connection. Wifi is highly convenient, but internet speeds are not typically as fast as a hardwired connection. In addition, a lot can affect your wireless connection, such as distance from the router or how many devices are connected to wifi. Connecting your gaming device straight to a dedicated ethernet port can help you maintain fast speeds and eliminate any wifi bandwidth issues. 

Conclusion! Play On and Find the Best Internet for Gaming! 

Now you understand what elements you’ll need to find the best internet for gaming. Take these eight considerations with you on your search for internet providers, and you’ll be well on your way to finding the best services for you. And fewer internet issues = more time for gaming, so take the time to find a provider that works well for you and your lifestyle. Are you looking for high-speed, reliable internet for gamers, contact our specialists at 877-722-3833 or submit an inquiry and we will help you pick the right service for you. 

What You Need To Know About Utility Easements

Did you know that you may have several types of utility lines running under or over your land as a property owner?For example, electric, gas or telecommunications lines like those used by Race Communications. If these lines exist, a utility company can access them if there’s a problem, and that means they can go onto your property to do so. Here’s what you should know about utility easements and what you can expect as a property owner.

Firstly, while you may own the land, but utility companies will have the right to use your land to access their equipment
: Utility easements are usually written into your deed. If you’re not sure if there’s an easement on your property, it’s best to do a title search to find out. A utility easement will transfer with the land, or “run with the land”—that is, if you sell your house, the next owner buys your house and land with the easement on it. Sometimes there’s nothing in writing showing a utility easement, but an easement is usually implied when you buy a house that comes with running water, cable, electricity or gas, and other utilities.

Property owners have the right to use the land as they see fit, including the easement area, so long as they’re not obstructing the easement itself. For example, if there’s a written easement for a company to use a small corridor along your property to access its equipment in the back, you can’t build anything on it or obstruct that corridor. If you do, the utility company can remove the obstruction or even destroy it if it interferes with the easement.

That doesn’t mean you can’t build a fence, or plant shrubs or flowers along the border, so long as they don’t interfere with the utility companies’ access to their equipment. Remember that your deed permits utility companies to access it whenever needed so that they can take you to court—they can ask the judge for an injunction to stop you from blocking entry onto your property—for violating the easement.

One way to avoid damage to utility lines placed on your property, is to call 811 before you dig! Race Communications recently shared a blog post on the importance of utility markings prior to kicking off any projects around your property. We hope we’ve been able to answer your questions on utility easements and what they mean for you as a property owner!

Cyber-security: How to keep your children safe!

The Internet is a great resource for you and your family. At the touch of a button, you have access to a world of knowledge and entertainment. Sadly, the internet is also a dangerous place to hang out – particularly for children. Nearly 60% of teens have received an email or instant message from a stranger – half of them have replied. With summer approaching, the potential for children to wind up on dangerous sites increases since kids have more free time and that usually means more screen time.

So what can you do? Just to get started, let’s list some things you can do almost immediately to help keep your kids safe while they’re online.

It won’t take a lot of time to try these suggestions, and while we’ll talk later on about setting up parental controls through your Race router, the following steps can give you some peace of mind until you can do so.

    1. Place computers in a common area of the house:
      Don’t allow kids to have a computer in their room. You’d be surprised by how much the mere presence of a parent who may or may not be looking over a child’s shoulder while they use the computer can keep a child in line. They have no way of knowing if your eyes are good enough to see across the room, now do they? Make sure the computer’s screen is visible from other parts of the room and isn’t turned toward a wall.
    2. Set reasonable time and usage limits:
      Set rules about what your child can and can’t do when on the internet. Set time limits on their computer use. If they say they’re researching homework, maybe you don’t include that in the time limits – but make sure they’re using it for homework.
    3. Discuss the dangers of the web with your child:
      Sit down and discuss the dangers of the internet. Talk openly and honestly about what’s out there and the kind of stuff they want to avoid. Forewarned is forearmed.
    4. Teach them to protect their privacy
      While they won’t fully understand the consequences of revealing personal information online, you should still make sure your children know:
      * Never to give their name, phone number, e-mail address, password, postal address, school, or picture without your permission
      * Not to open e-mail from people they don’t know
      * Not to respond to hurtful or disturbing messages
      * Not to get together with anyone they “meet” online.
    5. Keep the youngsters out of online chat rooms, and do your best to reinforce the old rule, “never talk to strangers.”:
      Chat rooms are a popular place for sex offenders to meet their prey. If possible, keep your kids out of chat rooms altogether. Make sure your child knows that no matter how nice an online “friend” may seem to be, they are still a stranger, and may not be who they appear to be. ​
    6. Know Passwords:
      Be upfront with your children that you will need to have their passwords for all of their devices and for all of their social media sites. Once you have the passwords, check these sites regularly to see what your child is seeing and posting.
    7. NEVER let your child upload or download photos without your permission:
      Online predators will often send photos supposedly of themselves or request photos of the child.

Turn your ISP into your ally
Before buying any safety product, experts recommend that you work with what you’ve got, starting with your Internet service provider – hopefully that is us at Race Communications!

Your Gigafy Me router includes free parental controls that can limit children’s access to websites and communication features (e-mail, instant messaging, chat) by the time of day and other variables. If you don’t have a router rental through Race, give us a call to have that added or if you have any questions about these features.

“Gigafy Phelan” is underway – here’s what to expect!

As Race works to gigafy the communities of Phelan, Pinon Hills, and Oak Hills, the company has begun to revamp existing processes. Starting with the release of Mint zone, homeowners who placed their order with Race immediately received their final in-home installation date. The installation date given was 90 days out from the time the order was placed to ensure that the line extension (aka “drop”) from the street to the home was complete. This timeframe also allowed for the completion of service testing.

As of September 13th, homeowners who have had their drop completed in Mint received a call moving their final installation date by almost 30 days. This process has worked extremely well and Race intends to continue following this model. Our company does NOT believe in overpromising and underdelivering. We want to set realistic expectations with our customers so that they can be pleasantly surprised should their installation date be moved up.

With a new release (“Gold” zone on 9/20) right around the corner, we want to make the process easy to understand and we want those ordering to be aware of what to expect in the coming weeks.

Bringing our services to a community is a resource-intensive project that requires careful research and planning. We hope that most residents have filled out an inquiry form by now (if not, be sure to do so). Residents who have submitted an inquiry will receive an e-mail from Race 24-48 hours before the order form is released for their address and zone. This e-mail will contain a step-by-step to placing an order and will give residents in the area a reminder that the order form will soon be released.

Once a zone is released, residents in that zone can go to our website to place their order. Residents can also call 877-722-3833, but be aware that hold times can be longer around a release date due to a much higher volume of calls than normal.

For order instructions, be sure to visit this blog post – it has a visual guide and thoroughly explains the order process.

Once your order is placed, a sales team member will give you a call to explain the next steps and schedule your installation. Don’t be alarmed if the appointment is scheduled 90-120 days out. This is just to ensure that our contractors have enough time to complete the line extension (drop) to your home.

Here is a quick breakdown of what happens once your order is placed.

  1. Your order is processed:
    Once you’ve placed your order either online or over the phone, the order will be sent to our in-house Customer Service team. Within 24-48 business hours, you should receive a welcome call that will review your order, confirm your selected services and schedule your in-home installation.

Speaking of next steps…

Let’s discuss – Aerial vs. Underground:
For many of our zones, we know beforehand whether your property is an aerial or underground drop (this is why we ask for your address at the start of every form and call). This is all determined in our engineering and construction phase. Now it’s important to know the difference between these two terms. They will dictate how your services will be installed.

  1. Aerial DropsThere are a number of ways an aerial drop can be completed. The most common way we install our aerial drops is a Race technician will install a line from a telephone pole to the side of your home and connect the fiber optic cord along the existing utility line to your home. Aerial drops are usually done within 7-10 business days after your order is placed, but in newly released zones it can take up to 4 weeks. Once the drop is completed, our scheduling team is notified by our contractors. Please allow 2 business days for the drop to be marked as complete as testing must be done to ensure the drop was successful.
  2. Underground Drops: If your home has been deemed an underground drop or you have chosen to be underground, make sure your conduit has been approved by a field engineer. If you do not have conduit, that’s fine too! Our contractors will dig a trench and place a conduit for you – the only downside is this may take a little longer than an aerial drop.

I’ve gotten my fiber lines dropped, what should I expect next?:
You’re almost there! Welcome to the final step of your Race installation process! If your drop and testing have been completed, we will do our utmost to move your installation date up so you don’t have to wait.

A Race technician will be present for this step, we like to refer to this as the “Day Of” or “In-Home” Installation.

For the day of install, it’s really helpful if you know where exactly you want your equipment to permanently be. Remember, once the technician installs the equipment, you cannot move it again.

The first piece of equipment the technician will install will be the Optical Network Terminal (ONT), which is a piece of equipment that takes the fiber optic cable and converts it into an Ethernet connection. After the ONT has been installed, the technician will install any other equipment you may have ordered such as a DVR or set-top box. Once all your equipment is in place, it’s time to run a speed test to make sure your Race services are up to par. Once that is done, the technician will show you how to access your network and provide you with your login information.

Congratulations! You are officially connected to your new Race services. Now it’s time for you to upload, download, surf and stream at never before seen speeds. If at any point in time you have any questions about your products or any of our services, feel free to visit our website at race.com or give us a call at 877-722-3833.

Thank you for choosing Race!