Race Communications wins BroadbandNow Awards!

BroadbandNow recently announced their 2019 Service Provider Awards Program. This program is the culmination of a massive, cross-disciplinary effort to highlight excellence among internet service providers across the United States.

As the only consumer resource investing in data aggregation and validation for independent, regional ISPs, the website is rolling out this awards program in order to recognize providers of all sizes that offer excellent service to consumers across the nation.

We are thrilled to announce that Race was ranked in two separate categories from BroadbandNow and our ‘Gigafy Me’ package was recognized as one of the Top 10 Most Affordable Broadband Plans Nationwide AND as one of the Top 10 Most Affordable Gig Internet Plans Nationwide!

We pride ourselves on providing fast, reliable internet at an affordable cost, and we are so proud of the team behind our network. We want to thank them for all their hard work. We also want to recognize our customers for choosing us, a local provider for their home entertainment needs.

We want to encourage our customers to leave us a review with Broadbandnow (be sure to click on the customer review tab). With your help, Race could be recognized in additional categories!

GIGABIT vs. GIGABYTE – Why is everything so confusing?

Do you get confused when you hear gigabit, gigabyte or megabit? Do you scratch your head when you see abbreviations such as Mbps? If your answer is “Yes” to any of these questions, rest assured you are not alone. We at Race understand this can be confusing, especially for those of you who live in unserved or underserved communities where broadband has been non-existent and we are here to help you navigate through this new terminology.

Many people confuse the terms “gigabit” and “gigabyte” as well as the terms “megabit” and “kilobit”. While both “bit” and “byte” are units of measurement describing digital data, how much they measure and how they are used are different.

A bit is one of the most basic units used in telecommunications. A bit is considered data moving so when we’re talking about internet speeds, the correct term to use is bits per second. Race’s “Gigafy Me” plan provides speeds up to 1Gbps, one gigabit (or a thousand megabits) per second.

Meanwhile, bytes are generally used when describing data capacity such as hard drive storage. One Byte equals 8bits. We measure the sizes of our files and the hard drives that store them in megabytes, gigabytes, and terabytes. 

When we need to refer to numbers of bits or bytes as those numbers get larger and larger, we use the prefixes from the metric system (see table below for examples).

prefix multiplier bits-to-bytes bytes-to-bits
kilo- (K) 1,000x 1Kb = 125B 1KB = 8Kb
mega- (M) 1,000,000x 1Mb = 125KB 1MB = 8Mb
giga- (G) 1,000,000,000x 1Gb = 125MB 1GB = 8Gb
tera- (T) 1,000,000,000,000x 1Tb = 125GB 1TB = 8Tb
Source: Atlantic.net

To distinguish between the two when abbreviating them, the lower-case “b” traditionally represents “bit”, whereas the upper-case “B” represents “byte”.Bytes are generally used when describing data capacity. We measure the sizes of our files and the hard drives that store them in gigabytes and terabytes (and, perhaps soon, petabytes!).

This can get confusing for many, especially if they are switching from a satellite or wireless provider that sells their packages based on usage, not speed. With Race, you are never charged for usage and you can rest assured that we won’t be throttling your speed after a certain amount of data is used. With us, you simply pay for the speed you want – and we make selecting a plan as easy as possible.

We offer 25Mbps as our Basic Broadband+ package and 1Gbps (1,000Mbps) as our “Gigafy Me” package. Both packages offer symmetrical speeds which means you are getting the same speed for your uploads and your downloads!

How fast is 1000Mbps or 125MB/s is in terms of usage? Below are examples of files with the average download duration:

  • MP3 file — 3MB, less than 1 second
  • TV episode — 350MB, 3 seconds
  • 720p High Definition TV episode — 950MB, 8 seconds
  • Blu-Ray Movie — 15GB, 2 minutes
Source: myrepublic.com

Race Communications’ Summer Review.

2018 has been filled with releases, events, and expansion for Race Communications. In May, the company officially opened a new office in Tehachapi, CA where the company has a strong fiber footprint in the outlying communities of Stallion Springs, Brite Valley, Oak Knolls and Bear Valley Springs. Race has hired several local residents to build their marketing and sales team and is revving up their efforts in their service areas in the High Desert and Central Valley.

The month of May also brought the release of the first part of the “Gigafy Phelan” project, a hard-fought project that was approved in July 2017, after years of challenges and obstacles.

Since June 2018, Race has installed 98% of the residents who had previously inquired about service in the released zone – the release came two full months ahead of the initial target date of August 2018. “Gigafy Phelan” was not the only project to be released – the “Gigafy Occidental” project in Northern California was also released and installs began immediately. At this time over 70 percent of the community has signed up for services from Race.

The release of these communities has given Race the momentum to continue their expansion and Race opened a new field operations office in Phelan, CA and marked the occasion with a BBQ Kick-Off and ribbon cutting ceremony on June 21st. The company was recognized by Congressman Cook’s office for their efforts in the area and for their continued work in rural unserved and underserved areas across the state.

 

Race looks forward to the second half of 2018 and continued progress. Race is on a mission to provide affordable high-speed broadband to the communities where larger carriers have ignored the needs of the residents. Race will continue to support net-neutrality, promote broadband access and adoption, and will continue to seek out new projects in unserved and underserved regions in California.

Finally, a big THANK YOU to those who have chosen Race as their new service provider as we could not have done this without you. Our customers are part of the Race family, and we look forward to providing our customers with the newest technology and the friendly customer service they have come to know.  Stay tuned for more exciting news from Race as the year progresses!

 

The Fiber Path to Your Home

Race_The Fiber Path to Your Home_2

Many Race Customers are very happy with their internet speeds once they get installed.  Here’s a simple infographic showing how fiber is connected to your home.
Remember: Fiber-optic is NOT like copper wiring that most internet service providers use.  With Fiber, customers do not lose broadband speed or capacity during peak usage times like with copper.  Your home will have a dedicated internet signal with symmetrical download and upload speeds.
  1. Fiber Optic cable is run via an aerial or underground drop to the “clamshell” which is installed outside of the home.
  2. The “clamshell” unit on the outside of the home houses the fiber cable that is run through the wall and connected to the Optical Network Terminal (ONT).
  3. The ONT converts the laser light signal from the fiber into an electrical signal.  CAT 5 or 6 cable is then run from the ONT to the router.
  4. If using our Race router, you will be able to hardwire devices using CAT 5 or 6 cable or utilize it’s 2 channel WiFi signal to connect to the internet.
Share, Like and Comment! Get Gigafied Today!. 

Face to Face with Race: Raul Flores

Raised in sunny So-Cal, Raul Flores oversees all of Race’s technicians and trains them on the best methods to install our fiber optic product. Every day, he oversees scheduling to make sure our installs are done on time. Read more to find out about how Raul spends his days at Race.

How long have you been at Race?

I’ve been at Race for three years.

What is your official title?

I am the Field Manager.

So what exactly do you do?

I basically supervise all the field technicians. My day consists of overseeing the technicians and installs. I handle their payroll and I also manage our fleet vehicles. I oversee 7 technicians. I also stay on top of registration and maintenance for the Race Vehicles.

I work a lot with Customer Service.

How it all works is Customer Services schedules appointments with the customers. They will assign a technician that’s available and they will assign the tech a particular area because there are five areas in our Southern California region. Usually what I will do is look at the schedule to see how it is setup and if I feel I need to move someone around, I will contact Customer Service and see if we can make the changes.

I mostly do scheduling, paperwork administrative duties.

What has been your favorite project while working at Race?

My favorite project…I guess it has to be when I do data projects; I also enjoy training the technicians.

What three words would you use to describe working at Race?

Interesting, different, and exciting.

Bonus Question: What is the first thing you would buy if you hit the lottery?

The first thing I would do if I hit the lottery is, pay off my house [laughs]. I’m not really too materialistic like buying cars and clothes. If anything, I would buy another house to rent. Eventually, that money will run out so I would have some sort of income coming in.