Tag: fiber internet
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Bills, Bills, Bills: What Should You Know?
When you place an order with Race, we do our best to explain our billing system and process. However, we know that sometimes you’re just excited to place an order, so we have created this brief cheat sheet on our billing process. When it comes to billing, we try our best to keep things simple. Race…
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How can I manage my Race account?
As a Race customer, you are given a unique client ID number and password upon installation by calling our support line at 877-722-3833. You can use this information to log in to the Race member portal. The member portal is located at the top of our homepage. Use the member portal to view your account…
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Race Communications opens in Tehachapi!
We have officially moved in! Race has expanded our team with a new office in Tehachapi that opened on February 26th 2018. We are so appreciative to all our customers in the greater Tehachapi area that made it possible for us to expand our office. We are excited to grow further ties to the community…
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Race Gigathon Rolled Out in Phelan
Residents of the Phelan, Piñon Hills and Oak Hills areas of San Bernardino County were in attendance for the 2nd “Gigafy Phelan” Town Hall as Race Communications rolled out it’s Race Gigathon, where residents can win prizes including 1 year of FREE internet service from Race. Project Update: Race has purchased property in the Phelan…
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Everyone Wants Race: What If I’m Outside the Coverage Area?
One of the most common questions we get from people is “When is Race coming to my city?” and “What if I’m outside Race’s coverage area?” Welcome to California’s complex realm of broadband distribution, with Race Communications at its forefront. We’ve formed a solid alliance with the State of California, leveraging the resources of the…
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“GIGAFY PHELAN” MARKS TENTH CASF GRANT FOR RACE COMMUNICATIONS
The $27.6-million-dollar grant was awarded after multiple challenges and months of delays. San Francisco, CA: On Thursday, July 13th, 2017 The California Public Utilities Commission voted four to one yesterday to approve the “Gigafy Phelan” grant, which will cover 60% of the cost of building a brand new fiber to the home network in the…
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Fighting Frontier – Race Responds to the challenge!
At the end of April, Frontier Communications submitted a challenge that would jeopardize Race Communications’ efforts in Phelan, CA. Their challenge was rejected by the CPUC, however this did not stop Frontier from trying to submit further comments. This morning, Race submitted its response and hopes that the CPUC will see the error in Frontier’s…
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Welcome Orange, Pink, Purple!
There’s no stopping Race! Bear Valley Springs we are proud to announce our first ever triple zone release! Welcome Orange, Pink, and Purple, your Internet connection just got stronger! You can now sit back and upload, download and stream at never before seen speed. Today is the day you can finally place your order for…
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Welcome to the club Magenta zone!
Magenta Zone, your Internet just got better! Say goodbye to your copper wiring and hello to your new faster fiber optics connection. If you thought fiber optic Internet only existed in your dreams, think again. From the moment we announced we were coming to the town nestled two hours from the “big city” of Los…
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The Anatomy of Your Race Order: What Should You Expect?
You’ve filled out your Race inquiry form and we’ve been keeping you in the loop about any updates. Now, your order form is ready and you’ve selected your desired Race services and placed an order with us. So, what happens now? Every community is different, but here are some general guidelines that we follow. 1.…