Rancho Santa Fe is live!

Race Communications completed the first in-home installation on the RSF Connect network. The installation was completed on July 17th, less than one year after HP Communications began construction. The excitement was palpable as the first speed test showed speeds of over 950Mbps!

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Field Manager, Chris Bader, pictured here completed the first in-home installation. Speed tests showed consistent download and upload speeds of 950+Mbps.

Race representatives are actively reaching out to homeowners who have inquired that live in Jacaranda – the first zone to go live. Representatives will schedule site surveys and installations daily from 8:00 AM to 4:00 PM. We ask homeowners to please be patient as construction continues in other zones.

Race rides in the parade:
Race employees participated at the recent Rancho Santa Fe 4th of July activities with a decorated Race truck and passing out Race swag to the crowd! Following the parade, Race employees had an informational booth where they answered questions from members of the Covenant and gave away more Race swag. It was a beautiful day, and the team enjoyed seeing children and adults alike, throwing Race frisbees and balls around while enjoying the sun and live music!

 

Cyber-security: How to keep your children safe!

The Internet is a great resource for you and your family. At the touch of a button, you have access to a world of knowledge and entertainment. Sadly, the internet is also a dangerous place to hang out – particularly for children. Nearly 60% of teens have received an email or instant message from a stranger – half of them have replied. With summer approaching, the potential for children to wind up on dangerous sites increases since kids have more free time and that usually means more screen time.

So what can you do? Just to get started, let’s list some things you can do almost immediately to help keep your kids safe while they’re online.

It won’t take a lot of time to try these suggestions, and while we’ll talk later on about setting up parental controls through your Race router, the following steps can give you some peace of mind until you can do so.

    1. Place computers in a common area of the house:
      Don’t allow kids to have a computer in their room. You’d be surprised by how much the mere presence of a parent who may or may not be looking over a child’s shoulder while they use the computer can keep a child in line. They have no way of knowing if your eyes are good enough to see across the room, now do they? Make sure the computer’s screen is visible from other parts of the room and isn’t turned toward a wall.
    2. Set reasonable time and usage limits:
      Set rules about what your child can and can’t do when on the internet. Set time limits on their computer use. If they say they’re researching homework, maybe you don’t include that in the time limits – but make sure they’re using it for homework.
    3. Discuss the dangers of the web with your child:
      Sit down and discuss the dangers of the internet. Talk openly and honestly about what’s out there and the kind of stuff they want to avoid. Forewarned is forearmed.
    4. Teach them to protect their privacy
      While they won’t fully understand the consequences of revealing personal information online, you should still make sure your children know:
      * Never to give their name, phone number, e-mail address, password, postal address, school, or picture without your permission
      * Not to open e-mail from people they don’t know
      * Not to respond to hurtful or disturbing messages
      * Not to get together with anyone they “meet” online.
    5. Keep the youngsters out of online chat rooms, and do your best to reinforce the old rule, “never talk to strangers.”:
      Chat rooms are a popular place for sex offenders to meet their prey. If possible, keep your kids out of chat rooms altogether. Make sure your child knows that no matter how nice an online “friend” may seem to be, they are still a stranger, and may not be who they appear to be. ​
    6. Know Passwords:
      Be upfront with your children that you will need to have their passwords for all of their devices and for all of their social media sites. Once you have the passwords, check these sites regularly to see what your child is seeing and posting.
    7. NEVER let your child upload or download photos without your permission:
      Online predators will often send photos supposedly of themselves or request photos of the child.

Turn your ISP into your ally
Before buying any safety product, experts recommend that you work with what you’ve got, starting with your Internet service provider – hopefully that is us at Race Communications!

Your Gigafy Me router includes free parental controls that can limit children’s access to websites and communication features (e-mail, instant messaging, chat) by the time of day and other variables. If you don’t have a router rental through Race, give us a call to have that added or if you have any questions about these features.

Race Communications live in Atherton.

Hundreds of residents in Atherton, CA now have access to fiber gigabit internet with speeds up to 1,000 Mbps due to an initiative driven by OpenFiber. On Monday, March 4th, 2019, Race Communications installed the first two eligible homes in Atherton, allowing homeowners to experience what being gigafied really means. One homeowner described the service as “out of this world fast”.

OpenFiber builds and operates an open infrastructure to enable multiple carriers and service providers to hop on the network giving its consumers a variety of choices. The network in Atherton serves schools, public buildings and every home in Atherton.

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The installer leaving our first Atherton installation.

“We believe the future is here and OpenFiber provides unprecedented capacity, speed and latency to drive revolutionary consumer experience from smart homes, virtual reality to next-generation HD entertainment and more.” Phillip Clark CEO at OpenFiber. “We look forward to a continued partnership with Race and other providers to provide connectivity that helps meet residents’ personal and business needs.”

Race is delivering Fiber to the Home (FTTH) technology in Atherton as part of its participation in the OpenFiber network, and its commitment to meet the broadband needs of residents and local businesses in California. Race Communications will also provide phone and television services.

“From telecommuting to remote education, broadband access is essential to our everyday life,” said Raul Alcaraz, CEO of Race. “Our team at Race has been blessed to have a successful track record of public and private projects, and we feel confident we can deliver a reliable, fast and affordable broadband system.”

For more information or to order gigabit service, residents can contact Race Communications’ sales team, at (877) 722-3833 or at team@race.com

In case you missed our town hall…

Here is a recap of our recent town hall meeting at the Rood Administrative Center:

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We know many of the residents in our service area lead busy lives and were not able to attend our town hall meeting on Wednesday, January 30. Don’t worry – if you missed the meeting, you can catch it on Facebook through the Nevada County page or on Youtube through the Nevada County Media page once the video is uploaded.

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There was a great turn out for the town hall meeting on 1/30/2019

Lead by Race Communications’ CEO, Raul Alcaraz, the meeting provided a lot of helpful information for the community. Alcaraz covered the company’s history, products and pricing as well as the project’s long history and bright future! Alongside Alcaraz, were several of the Race executive team.

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From left to right: Raul Alcaraz – CEO, Domenic Pacini – VP of OSP & Engineering, Carlos Alcantar – CTO, Jim Miller – VP of Sales & Marketing.

While construction is still a few months away, Alcaraz assured residents that the project would be completed within the timeframe set by the CASF grant. Fiber to the home networks are changing the internet landscape and new fiber networks have quickly become the gold standard for cities across America, and Race is going to ensure that Western Nevada County does not get left behind.

To date, Race has been awarded eleven separate grants through the CASF program to advance broadband adoption and infrastructure deployment in areas such as Mojave, Tehachapi, Phelan and Bridgeport. Of these CASF projects, 9 have been completed and our tenth project is well underway. Bright Fiber will be our 11th CASF project. We have seen a huge benefit from our fiber networks in all of our CASF projects.

It has been a long journey to get to where we are – and there is still work to be done. However, we believe we have the expertise needed to get the project completed within 18 months, if not sooner.

Over 500 residents have paid a $119 deposit for gigabit service, and some deposit payers were wondering about the status of their money. Race will honor everyone’s deposit by applying it as a credit to their first bill. In addition, Race will also be giving deposit payers one free month of data service. In order to apply the credit, Race will create client IDs and provide account and login information to all deposit payers.

We understand that some people may move or simply not be interested in receiving service anymore. For those deposit payers, Race will provide a refund within 30 days of receiving a request. The refund request form can be found on nc.race.com

If you have questions about availability or want to see if your home or business will be in the planned fiber footprint, please check our map on nc.race.com or visit the map directly.

CPUC Greenlights Sale of Bright Fiber Network to Race Communications!

SAN FRANCISCO, CA – JANUARY 10, 2019

Today, the California Public Utilities Commission (Commission) voted to approve the purchase of Bright Fiber Network, Inc. (Bright Fiber) by Race Telecommunications, Inc. (Race), giving the green light to a $26.8 million dollar fiber-to-the-home build, servicing 1,941 households in western Nevada County. The project was approved with a unanimous 4-0 vote.

The original Commission California Advanced Services Fund (CASF) grant for the project which was awarded to Bright Fiber in December 2015, but was delayed by other federal grant developments and Bright Fiber’s search for financing for required matching funds.  In June 2018, Race announced its planned acquisition of Bright Fiber, which it will operate as a wholly-owned subsidiary of Race to complete and manage the project. A successful Internet Service Provider that has received ten and completed nine Commission rural broadband projects in the state, Race will provide all necessary financing and bring deep technical and managerial expertise to the Bright Fiber project.  

“It’s been a ten-year journey to arrive at the point where construction can finally begin on this transformational gigabit fiber project in an area of rural Nevada County, where broadband Internet access is severely limited,” said John Paul, the President of Bright Fiber.  ”My neighborhood champions, the hundreds of project supporters and I are simply thrilled and grateful that the Commission approved Race taking the helm and completing Bright Fiber’s vision to bring our community into the Information Age.”

To contain costs that steeply rose since the project’s original application in 2013, Bright Fiber and Race proposed an amended project that is 25% underground with 75% aerial installation, meaning that the fiber will be attached to existing poles similar to telephone and electric facilities.  The Commission reviewed and approved these changes to the broadband project, including a $69,534 reduction in the CASF grant, now amended to $16,086,789.  The revised total cost of the project will be $26,811,315. The Commission found that the lack of reliable and affordable broadband in the project area remains the case today, and this transfer allows the project to be completed. Under Assembly Bill 1665, the Commission is working to provide broadband to 98% of the residents in the state by region.

The Commission granted an extension of the original deadline for construction to May 2020.  Race has already completed the engineering for the amended project and said it will immediately begin the permitting process with the local authorities and seek to complete the project within the required timeframe.

“Race is humbled and grateful that the Commission has moved quickly to approve this transfer of control of Bright Fiber and review the needed CASF project changes so that Race can construct this important project for the community,” said Raul Alcaraz, President of Race.  “Our team at Race has been blessed to have a successful track record of CASF projects, and we feel confident we can deliver a reliable, fast and affordable broadband system.”

Race and Bright Fiber will hold a Town Hall meeting for the community in the evening on Wednesday, January 30th to describe the amended project to interested community members and to answer any questions.  The location and time of the Town Hall will be announced shortly.
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Founded in 1994, Race Telecommunications, Inc. has a successful track record of delivering high-speed fiber solutions to rural and disadvantaged communities that are both affordable and sustainable. Working in partnership with the California Public Utilities Commission and non-profit community advocacy groups, Race has made it its mission to bridge the Digital Divide in California.

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Bright Fiber Network, Inc. is an independent internet service provider in Nevada County.  The company began as Spiral Internet in May 2006. Since its inception, Bright Fiber has evolved its business and service offerings in the rural broadband market and has worked tirelessly to bring a state-of-the-art fiber network to western Nevada County.  After the sale of BFN to Race, BFN will work exclusively on the fiber-to-the-home CASF project. A separate company, Spiral Internet LLC, has been spun off from BFN and will offer web hosting, dial-up, email, and DSL resale services under the leadership of John Paul.