Rockin’ and Rollin’-Out in Phelan!

Good News Phelan!

We have released the first zone from our Gigafy Phelan Project! The western half of Burgundy Zone (or “Burgundy Zone Panel 1”) is the first area to be released for pre-orders! The borders for Panel 1 are roughly: 263rd St. to the West, Calveras Rd to the South, Wintergreen Rd. to the East and Luna Rd. to the North. Borders for Panel 2 are roughly: Wintergreen to the West, Luna to the North, Beekley to the East, and Smoke Tree Rd. to the South. Below you will see a screenshot of Burgundy Zone with the two Panels outlined.

Blog_Phelan_BurgundyZone_PanelBreakdown

Panel 1 is set to start in-home installations and service activation in May. Panel 2 will be released for pre-orders around the same time. Our installation is a two-part process. The first part of the process is bringing the fiber from the street to the outside of the home and this takes roughly 6-8 weeks from the pre-order date. Once completed, an authorized Race technician is then scheduled to complete the installation to the inside of the home and activate the equipment.

Unlike those other guys, here at Race Communications we don’t make you sign any contracts. You also won’t have any installation or activation fees! We won’t charge you until our services are completely active in your home. Your first bill won’t even arrive until the first of the month following your in-home installation. So for example, if you are installed on May 1, you will not receive a bill until June 1, but it will be for all of May AND June. If you are installed April 26 then you receive your bill on May 1 with the prorated amount for April and then the bill for all of May.

A few people have wondered about the small Frontier flags decorating the roads in town. These flags are used to label Frontier’s underground lines so we know where to avoid when trenching for our own Fiber Optic lines.

When it comes to how our zones are released; we do not release them in any specific order. Zones will be released concurrently, dependent on construction progress and permit approvals, etc. We are working the entire coverage area as permits allow.

Looking at the map below you will see where all 13 zones are located and what they are called.

Blog_Phelan_ZoneColors

Here is some other important information:

If you are in Panel 1 of Burgundy Zone you can place an order online OR over the phone right now! To place your order online go to www.race.com/order/ and enter your address, click “Check Availability” and complete your order. If you prefer to speak to one of our sales representatives, please dial 877.722.3833 extension 602 and they would be happy to help. Pricing starts at $25 a month and we offer high-speed fiber optic internet, landline telephone services, and television.

At this moment, Panel 2 and all other Zones are not released for pre-orders. If you are in these areas, you can submit an inquiry form on our website at www.race.com/inquiry/ to get on our electronic mailing list. (Remember to enter the address where you will receive our service and not your PO Box, otherwise our system will not tag you correctly and you could potentially miss out on pre-ordering!) Submitting an inquiry form will put you in the first group of people in your zone to order!

Race is on the way to Rancho Santa Fe!

Rancho Santa Fe Press Release

Rancho Santa Fe, CA
Thursday, April 5, 2018

For Immediate Release
For Further Information Contact:
Ally Hetland, Marketing & Sales Manager
Phone: 877-722-3833 ext 602
Email: team@race.com

Rancho Santa Fe is set to “Get Gigafied”.

After months of careful planning and collaboration, the Rancho Santa Fe Association has selected Race Communications as the new preferred internet provider. The San Francisco based company is a pure fiber-to-the-home provider with active projects across California.

“We are very excited to be selected as the preferred provider for the Covenant of Rancho Santa Fe and their residents. It is a shame that a state as technologically advanced as California is still so behind when it comes to broadband connectivity. At Race, we have made it our goal to bring communities like Rancho Santa Fe into the future.” says CEO, Raul Alcaraz.

Race Communications is actively working to improve connectivity in high-tech communities in San Francisco, Los Angeles, and San Diego. With nearly 20 years of fiber network experience, Race has used their expertise to work closely with the Rancho Santa Fe Association to find the best possible solutions for this project.

Alcaraz says, “Once construction is completed, Race will ensure everyone gets Gigafied!”

About Race Communications: Race focuses on the communities that larger carriers have long ignored. Race understands that broadband internet access consists of two vastly different worlds between rural and urban areas and is working to bridge that gap. To date, Race, through private funding and grants from the California Advanced Services Fund (CASF), has worked to advance broadband adoption and infrastructure deployment in unserved and underserved areas consisting of over 16,000 households. Fiber-optic has become the gold standard for fast, high-quality internet connectivity. Homes and businesses will be seamlessly connected to a wealth of entertainment and cloud services. The fiber network also helps bring significant improvements to local businesses, education, community services, and public safety.

For more information on Race Communications and their projects throughout California, please visit www.race.com

Screen Shot 2018-04-06 at 3.15.18 PM.png

The Greater Tehachapi Chamber of Commerce Gala Recognizes Race as 2018 Large Business of the Year

Race Communications was honored to be in attendance at The Greater Tehachapi Chamber of Commerce Gala and in receiving the 2018 Large Business of the Year Award.  Race received special recognition from chamber members, Mayor Ed Grimes, Assemblymember Vince Fong and State Senator Jean Fuller.

On hand from Race Communications was Content Writer Will Cuevas, Marketing Manager Ally Hetland, VP of Sales and Marketing Jim Miller and CEO Raul Alcaraz.  Alcaraz addressed those in attendance expressing his gratitude to the Tehachapi Chamber of Commerce and to the community, “This wouldn’t be possible without the community of Tehachapi and the partnership between Race and the Chamber over the past 4 years. We are truly grateful.”

The Kern County High Desert Project was approved in 2013 granting Race approximately $13 million to build a fiber-based network for underserved areas in Tehachapi with Race investing another $7 million for the project.  Race hasn’t stopped there.  In the coming months, Race Communications will be opening an office in Tehachapi and has already hired members of the community to help serve existing and future customers of Race.

Does the FCC Think You Have Sufficient Internet Service?

If you read our previous blogs about AB 1665 and Net Neutrality, you know that the FCC and the State of California are implementing new regulations that will have an impact on carriers like Race Communications when it comes to receiving funding for broadband projects.  To date, Race has been awarded approximately $71 million from 10 separate CASF grants covering 60% of project costs. 

At the end of 2017, the FCC determined which areas in the country are eligible for funding from the Connect America Fund (CAF) to bring broadband internet to unserved areas. The eligible areas are determined through the data that the FCC receives from broadband providers every 6 months.  

Here’s the catch.  

The data that determines if your area is eligible for funding isn’t based off of actual service being provided.  Consumers are considered “served” if a broadband provider indicates that they can provide service to “any census block where at least one home could potentially get 10/1Mbps broadband service within a reasonable amount of time.” Yes that’s right.  That means if you live on a block in which a broadband provider can potentially connect just one home with required speeds, then the entire block is deemed served.  

Here’s the kicker.

The newest data from the FCC shows a reduction of unserved areas by 30% when compared to the data just 16 months prior.  That means less areas are eligible for funding from the CAF and makes it more difficult for providers like Race to submit for grants.  Race will continue to excel in providing service to the underserved and rural communities.

You can contact the FCC here at the Consumer Complaint Center to let your voice be heard.

 

Race Communications Named Large Business of the Year in Tehachapi, CA

Race does our best to provide our customers excellent services and 2017 was a reflection of that.  Well, the proof is in the pudding as Race Communications was just named the 2018 Large Business of the Year by the Tehachapi Chamber of Commerce and Tehachapi News. Here’s the article from The Tehachapi News, CLICK HERE. 

Screen Shot 2018-01-02 at 12.47.57 PM
Ida Perkins – Greater Tehachapi Chamber of Commerce, Ally Hetland – Race Communications’ Marketing Manager, Stephanie Ursua – Tehachapi News, Jim Miller – Race Communications’ VP of Sales and Marketing.

Race provides fiber internet, TV and phone services for areas in Tehachapi with over 1,400 connected customers and counting.  Race services are now live and available in the communities of Stallion Springs, Oak Knolls, Alpine Forest, Cummings Valley and Bear Valley Springs.

We are thankful for all of the support from the Greater Tehachapi community and are planning on doing even bigger things in 2018.