Race Communications to update television features powered by Minerva 10.

Thank you for choosing Race as your preferred television provider. Our mission is to ensure that our customers have the newest technology and ensure that the technology is working the way it is supposed to. In the coming weeks, Race will be updating our television software.

Powered by the Minerva 10 platform, combined with other best-of-breed content recommendations, content security, and video processing systems, the new managed service offers us at Race unmatched flexibility vis-à-vis their video services deployment strategy.

What does this mean for you as our customer? Over the coming weeks, you may see changes to your TV layout – we hope the new layout will offer a better customer experience. Your channels and channel numbers will remain the same.

Race is delighted to be able to offer the most efficient and cost-effective solution to transition to next-generation video.  The new managed service supports advanced features including start-over, catch-up TV, and cloud DVR, and delivers a premium viewing experience, consistent across your set-top boxes.

As part of your new premium viewing experience, you will find that your guide is more interactive suggesting similar titles, shows and movies like the ones you watch. In addition, you will find that your DVR is more user-friendly using updated features – not to mention, you will be able to keep all your current recordings! If you have our TV services, you will be notified with a date for your software update in the coming weeks.

About Race Communications
Race Communications is dedicated to providing reliable, high-speed internet and advanced communications at an affordable price. Working in partnership with the California Public Utilities Commission and a number of non-profit community advocacy groups, Race focuses much of its efforts toward building out fiber networks and offering gigabit internet service to communities throughout California.

About Minerva Networks
Minerva is a leading provider of service management solutions for the delivery of advanced pay television services. Over 300 operators worldwide have deployed Minerva’s software platform to offer next-generation entertainment services to their subscribers. For more information, please visit http://www.minervanetworks.com

The battle for better connectivity in Rural California

Over the last decade, California’s urban centers have become technology hubs, cities where free Wi-Fi and fiber-optic lines are ubiquitous. But in low-income neighborhoods, across the state’s inland regions, and in rural communities — often home to large migrant populations — families struggle to connect at all.

Some elected officials see that reality as proof that a digital divide is leaving many people behind. And they’ve set out to remedy it.

In 2007, the state established the California Advanced Services Fund to offer companies incentive to help bridge the gap. The program has allowed broadband providers to apply for nearly $300 million in grants to bring fiber optic, copper, and other cable lines to some of the poorest and hardest-to-reach regions in the state.

The goal was to connect 98% of the 12.9 million homes across California, one that as of 2016 was within a few percentage points of being fulfilled. But while nearly 12.3 million homes in urban areas had some form of wireline broadband service by that year, less than half of roughly 680,900 households in rural areas had been connected.

This month, the reboot of the CASF program, which began in 2017, continues, with a new round of comments and suggestions landing at the California Public Utilities Commission. While incumbent and independent providers such as Race attempt to navigate the new bill, many California residents continue to pay too much for poor internet service. Many of the issues boil down to incumbent providers not fulfilling their end of the deal.

For example, when the CPUC allowed Frontier Communications to buy Verizon’s wireline systems in California, it imposed a long list of conditions, including commitments made as part of settlements reached with organizations that objected to the deal. Some of those obligations required Frontier to upgrade broadband service to more than 800,000 homes. In a recent complaint filed with the CPUC, the California Emerging Technology Fund claimed that Frontier “does not intend to honor” its commitments, including, among other things, the upgrade schedule it offered in 2016.

In addition, Frontier Communications failed to meet California phone service repair standards in 2017. It’s supposed to restore service within a certain amount of time 90% of the time in any given month, in every one of its Californian service territories. According to two draft resolutions currently with the CPUC, two of Frontier’s three subsidiaries missed the mark every single month.

Race Communications is dedicated to providing reliable, high-speed internet and advanced communications at an affordable price. Working in partnership with the California Public Utilities Commission and a number of non-profit community advocacy groups, Race focuses much of its efforts towards building out fiber networks and offering gigabit internet service to communities throughout California. As the battle continues for better connectivity, Race will continue to work towards its goal and mission to provide the best in Internet technology and customer service.

sources:
latimes.com/politics/la-pol-ca-digital-divide-rural-communities-20180118-htmlstory.html
https://www.tellusventure.com/blog/page/3/

Introducing… Race BasicTV

Race Communications is happy to announce the release of a NEW product – A basic TV package that will be available in all of our markets. Many of our customers have asked for an alternative when it comes to our television offering, and our company has been working to come up with a solution.  Without further ado, let us present our newest product offering: The Race Basic TV package.

What is it?
The Race Basic TV package is a simple television offering that has local and off-air channels. The line up will vary by market based on which local channels are available. The package consists of 20+ channels including ABC, Fox, CW and more.

How much will it cost?
The package will be $28/month plus $7 for the required standard set-top box. This brings the price to $35/month. You’re welcomed to upgrade to a DVR if you need to be able to record your favorite shows.

Who is this package for?
This package is a great addition to customers who stream the majority of their entertainment but miss local news and weather programs. It also perfect for those who don’t watch a lot of television and just need a few channels!

Be sure to check out our sample line up here

Race Communications’ Summer Review.

2018 has been filled with releases, events, and expansion for Race Communications. In May, the company officially opened a new office in Tehachapi, CA where the company has a strong fiber footprint in the outlying communities of Stallion Springs, Brite Valley, Oak Knolls and Bear Valley Springs. Race has hired several local residents to build their marketing and sales team and is revving up their efforts in their service areas in the High Desert and Central Valley.

The month of May also brought the release of the first part of the “Gigafy Phelan” project, a hard-fought project that was approved in July 2017, after years of challenges and obstacles.

Since June 2018, Race has installed 98% of the residents who had previously inquired about service in the released zone – the release came two full months ahead of the initial target date of August 2018. “Gigafy Phelan” was not the only project to be released – the “Gigafy Occidental” project in Northern California was also released and installs began immediately. At this time over 70 percent of the community has signed up for services from Race.

The release of these communities has given Race the momentum to continue their expansion and Race opened a new field operations office in Phelan, CA and marked the occasion with a BBQ Kick-Off and ribbon cutting ceremony on June 21st. The company was recognized by Congressman Cook’s office for their efforts in the area and for their continued work in rural unserved and underserved areas across the state.

 

Race looks forward to the second half of 2018 and continued progress. Race is on a mission to provide affordable high-speed broadband to the communities where larger carriers have ignored the needs of the residents. Race will continue to support net-neutrality, promote broadband access and adoption, and will continue to seek out new projects in unserved and underserved regions in California.

Finally, a big THANK YOU to those who have chosen Race as their new service provider as we could not have done this without you. Our customers are part of the Race family, and we look forward to providing our customers with the newest technology and the friendly customer service they have come to know.  Stay tuned for more exciting news from Race as the year progresses!