Getting Gigafied in Phelan, CA!

As of Monday, May 21st, Race Communications has installed the first group of customers in the “Gigafy Phelan” Project! Race Communications has been working tirelessly to bring Fiber Internet to the Phelan, Pinon Hills, and Oak Hills area since the project was first approved in July 2017.

150 homes made up the initial soft release group, and residents are already sharing their speed tests on social media. Some homeowners have clocked in with speeds over 900 Mbps down and up! In addition, the Race team made sure to attend today’s Farmer’s Market to provide answers, take orders and give away Race swag!

Race Communications looks forward to continuing to “Gigafy Phelan” and highly encourages everyone to submit an inquiry, and check availability through the company website and the service coverage map.

Phelan Egg Hunt was Egg-cellent!

The Gigathon Egg Hunt was a HUGE success! Residents were provided with 13 riddles each describing the location of a golden egg within Phelan. For our Phelan roll-out we have have broken up the area into 13 zones. Each zone had a hidden egg with a prize inside. The prizes ranged from one free month of internet to the grand prize of one free year of internet. The residents had a blast during the Egg-stravaganza, here are fun photos submitted by some of the winners!

Rockin’ and Rollin’-Out in Phelan!

Good News Phelan!

We have released the first zone from our Gigafy Phelan Project! The western half of Burgundy Zone (or “Burgundy Zone Panel 1”) is the first area to be released for pre-orders! The borders for Panel 1 are roughly: 263rd St. to the West, Calveras Rd to the South, Wintergreen Rd. to the East and Luna Rd. to the North. Borders for Panel 2 are roughly: Wintergreen to the West, Luna to the North, Beekley to the East, and Smoke Tree Rd. to the South. Below you will see a screenshot of Burgundy Zone with the two Panels outlined.

Blog_Phelan_BurgundyZone_PanelBreakdown

Panel 1 is set to start in-home installations and service activation in May. Panel 2 will be released for pre-orders around the same time. Our installation is a two-part process. The first part of the process is bringing the fiber from the street to the outside of the home and this takes roughly 6-8 weeks from the pre-order date. Once completed, an authorized Race technician is then scheduled to complete the installation to the inside of the home and activate the equipment.

Unlike those other guys, here at Race Communications we don’t make you sign any contracts. You also won’t have any installation or activation fees! We won’t charge you until our services are completely active in your home. Your first bill won’t even arrive until the first of the month following your in-home installation. So for example, if you are installed on May 1, you will not receive a bill until June 1, but it will be for all of May AND June. If you are installed April 26 then you receive your bill on May 1 with the prorated amount for April and then the bill for all of May.

A few people have wondered about the small Frontier flags decorating the roads in town. These flags are used to label Frontier’s underground lines so we know where to avoid when trenching for our own Fiber Optic lines.

When it comes to how our zones are released; we do not release them in any specific order. Zones will be released concurrently, dependent on construction progress and permit approvals, etc. We are working the entire coverage area as permits allow.

Looking at the map below you will see where all 13 zones are located and what they are called.

Blog_Phelan_ZoneColors

Here is some other important information:

If you are in Panel 1 of Burgundy Zone you can place an order online OR over the phone right now! To place your order online go to www.race.com/order/ and enter your address, click “Check Availability” and complete your order. If you prefer to speak to one of our sales representatives, please dial 877.722.3833 extension 602 and they would be happy to help. Pricing starts at $25 a month and we offer high-speed fiber optic internet, landline telephone services, and television.

At this moment, Panel 2 and all other Zones are not released for pre-orders. If you are in these areas, you can submit an inquiry form on our website at www.race.com/inquiry/ to get on our electronic mailing list. (Remember to enter the address where you will receive our service and not your PO Box, otherwise our system will not tag you correctly and you could potentially miss out on pre-ordering!) Submitting an inquiry form will put you in the first group of people in your zone to order!

Race Gigathon Rolled Out in Phelan

Residents of the Phelan, Piñon Hills and Oak Hills areas of San Bernardino County were in attendance for the 2nd “Gigafy Phelan” Town Hall as Race Communications rolled out it’s Race Gigathon, where residents can win prizes including 1 year of FREE internet service from Race.

Project Update:

Race has purchased property in the Phelan area as part of their project to service over 10,000 households with fiber to the home.  Currently, engineers are testing utility poles and performing land surveys to assist with the final designs of Race’s Fiber network.  Race announced that the project in Phelan will be divided into zones which will be announced at a later time.

Race Gigathon:

The announcement of the Race Gigathon was received with much fanfare. Those in attendance participated in the #RELAY portion of the Gigathon by asking questions to Race Team members.  Race raffled off 1 FREE month of Race Internet while one lucky winner will win 1 year of FREE internet at the finish of the Gigathon.   Instructions on how to play and enter into the Gigathon are available at https://www.race.com/gigathon.

Gigafy Phelan Town Hall:

Race will hold their next town hall on January 20th with the time and location still to be determined.  Make sure you are receiving our project updates by filling out our Inquiry Form.  Share with your neighbors and friends so they can receive updates as well.

Check out our Race Communications YouTube Channel

Race YouTube Channel

 

 

 

The Race Team Had a BLAST at Phelan Phamily Phun Days!

Race Communications rolled into town in the new Race “GIGA-MOBILE”  for the annual “Phelan Phamily Phun Days” in Phelan, CA.  The event included a carnival, bands, performances and a number of vendor booths.  Race team members participated alongside 20-25 other vendors, which included The Pizza Factory, Maui Wowi, CERT, The Desert Keepers, Metro PCS and more.  

We had a BLAST and plan on attending many more events in the Phelan area during our “Gigafy Phelan” Fiber Internet Project.  If you’d like to stay up to date with Race events and construction please fill out our Inquiry Form.

Race will also be making a huge announcement at our upcoming town hall meeting, so mark your calendars!

Race “Gigafy Phelan” Town Hall Meeting 

Friday November, 17th from 6-8pm at the Piñon Mesa Middle School Auditorium

9298 Sheep Creek Rd, Phelan, CA 92371