Cybersecurity: How to keep your children safe!

The Internet is a great resource for you and your family. At the touch of a button, you have access to a world of knowledge and entertainment. Sadly, the internet is also a dangerous place to hang out – particularly for children. Nearly 60% of teens have received an email or instant message from a stranger – half of them have replied. With summer approaching, the potential for children to wind up on dangerous sites increases since kids have more free time and that usually means more screen time.

So what can you do? Just to get started, let’s list some things you can do almost immediately to help keep your kids safe while they’re online.

It won’t take a lot of time to try these suggestions, and while we’ll talk later on about setting up parental controls through your Race router, the following steps can give you some peace of mind until you can do so.

    1. Place computers in a common area of the house:
      Don’t allow kids to have a computer in their room. You’d be surprised by how much the mere presence of a parent who may or may not be looking over a child’s shoulder while they use the computer can keep a child in line. They have no way of knowing if your eyes are good enough to see across the room, now do they? Make sure the computer’s screen is visible from other parts of the room and isn’t turned toward a wall.
    2. Set reasonable time and usage limits:
      Set rules about what your child can and can’t do when on the internet. Set time limits on their computer use. If they say they’re researching homework, maybe you don’t include that in the time limits – but make sure they’re using it for homework.
    3. Discuss the dangers of the web with your child:
      Sit down and discuss the dangers of the internet. Talk openly and honestly about what’s out there and the kind of stuff they want to avoid. Forewarned is forearmed.
    4. Teach them to protect their privacy
      While they won’t fully understand the consequences of revealing personal information online, you should still make sure your children know:
      * Never to give their name, phone number, e-mail address, password, postal address, school, or picture without your permission
      * Not to open e-mail from people they don’t know
      * Not to respond to hurtful or disturbing messages
      * Not to get together with anyone they “meet” online.
    5. Keep the youngsters out of online chat rooms, and do your best to reinforce the old rule, “never talk to strangers.”:
      Chat rooms are a popular place for sex offenders to meet their prey. If possible, keep your kids out of chat rooms altogether. Make sure your child knows that no matter how nice an online “friend” may seem to be, they are still a stranger, and may not be who they appear to be. ​
    6. Know Passwords:
      Be upfront with your children that you will need to have their passwords for all of their devices and for all of their social media sites. Once you have the passwords, check these sites regularly to see what your child is seeing and posting.
    7. NEVER let your child upload or download photos without your permission:
      Online predators will often send photos supposedly of themselves or request photos of the child.

Turn your ISP into your ally
Before buying any safety product, experts recommend that you work with what you’ve got, starting with your Internet service provider – hopefully that is us at Race Communications!

Your Gigafy Me router includes free parental controls that can limit children’s access to websites and communication features (e-mail, instant messaging, chat) by the time of day and other variables. If you don’t have a router rental through Race, give us a call to have that added or if you have any questions about these features.

Race Communications wins BroadbandNow Awards!

BroadbandNow recently announced their 2019 Service Provider Awards Program. This program is the culmination of a massive, cross-disciplinary effort to highlight excellence among internet service providers across the United States.

As the only consumer resource investing in data aggregation and validation for independent, regional ISPs, the website is rolling out this awards program in order to recognize providers of all sizes that offer excellent service to consumers across the nation.

We are thrilled to announce that Race was ranked in two separate categories from BroadbandNow and our ‘Gigafy Me’ package was recognized as one of the Top 10 Most Affordable Broadband Plans Nationwide AND as one of the Top 10 Most Affordable Gig Internet Plans Nationwide!

We pride ourselves on providing fast, reliable internet at an affordable cost, and we are so proud of the team behind our network. We want to thank them for all their hard work. We also want to recognize our customers for choosing us, a local provider for their home entertainment needs.

We want to encourage our customers to leave us a review with Broadbandnow (be sure to click on the customer review tab). With your help, Race could be recognized in additional categories!

Race Communications live in Atherton.

Hundreds of residents in Atherton, CA now have access to fiber gigabit internet with speeds up to 1,000 Mbps due to an initiative driven by OpenFiber. On Monday, March 4th, 2019, Race Communications installed the first two eligible homes in Atherton, allowing homeowners to experience what being gigafied really means. One homeowner described the service as “out of this world fast”.

OpenFiber builds and operates an open infrastructure to enable multiple carriers and service providers to hop on the network giving its consumers a variety of choices. The network in Atherton serves schools, public buildings and every home in Atherton.

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The installer leaving our first Atherton installation.

“We believe the future is here and OpenFiber provides unprecedented capacity, speed and latency to drive revolutionary consumer experience from smart homes, virtual reality to next-generation HD entertainment and more.” Phillip Clark CEO at OpenFiber. “We look forward to a continued partnership with Race and other providers to provide connectivity that helps meet residents’ personal and business needs.”

Race is delivering Fiber to the Home (FTTH) technology in Atherton as part of its participation in the OpenFiber network, and its commitment to meet the broadband needs of residents and local businesses in California. Race Communications will also provide phone and television services.

“From telecommuting to remote education, broadband access is essential to our everyday life,” said Raul Alcaraz, CEO of Race. “Our team at Race has been blessed to have a successful track record of public and private projects, and we feel confident we can deliver a reliable, fast and affordable broadband system.”

For more information or to order gigabit service, residents can contact Race Communications’ sales team, at (877) 722-3833 or at team@race.com

In case you missed our town hall…

Here is a recap of our recent town hall meeting at the Rood Administrative Center:

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We know many of the residents in our service area lead busy lives and were not able to attend our town hall meeting on Wednesday, January 30. Don’t worry – if you missed the meeting, you can catch it on Facebook through the Nevada County page or on Youtube through the Nevada County Media page once the video is uploaded.

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There was a great turn out for the town hall meeting on 1/30/2019

Lead by Race Communications’ CEO, Raul Alcaraz, the meeting provided a lot of helpful information for the community. Alcaraz covered the company’s history, products and pricing as well as the project’s long history and bright future! Alongside Alcaraz, were several of the Race executive team.

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From left to right: Raul Alcaraz – CEO, Domenic Pacini – VP of OSP & Engineering, Carlos Alcantar – CTO, Jim Miller – VP of Sales & Marketing.

While construction is still a few months away, Alcaraz assured residents that the project would be completed within the timeframe set by the CASF grant. Fiber to the home networks are changing the internet landscape and new fiber networks have quickly become the gold standard for cities across America, and Race is going to ensure that Western Nevada County does not get left behind.

To date, Race has been awarded eleven separate grants through the CASF program to advance broadband adoption and infrastructure deployment in areas such as Mojave, Tehachapi, Phelan and Bridgeport. Of these CASF projects, 9 have been completed and our tenth project is well underway. Bright Fiber will be our 11th CASF project. We have seen a huge benefit from our fiber networks in all of our CASF projects.

It has been a long journey to get to where we are – and there is still work to be done. However, we believe we have the expertise needed to get the project completed within 18 months, if not sooner.

Over 500 residents have paid a $119 deposit for gigabit service, and some deposit payers were wondering about the status of their money. Race will honor everyone’s deposit by applying it as a credit to their first bill. In addition, Race will also be giving deposit payers one free month of data service. In order to apply the credit, Race will create client IDs and provide account and login information to all deposit payers.

We understand that some people may move or simply not be interested in receiving service anymore. For those deposit payers, Race will provide a refund within 30 days of receiving a request. The refund request form can be found on nc.race.com

If you have questions about availability or want to see if your home or business will be in the planned fiber footprint, please check our map on nc.race.com or visit the map directly.

Town Hall scheduled for 1/30 at 7:30 PM

By now, you have heard that Race Communications has acquired Bright Fiber Network, and you’re probably wondering what that means for you as an advocate and supporter of the Bright Fiber project in Western Nevada County.

We have been working tirelessly to move the project along since early 2018. The Bright Fiber Network and its Nevada County project were awarded a $16.2M California Advanced Services Fund (CASF) grant in December of 2015. On January 10th of this year, the CPUC approved the transfer of the Bright Fiber Network from Spiral Internet to Race Communications.

Our team at Race has the experience and expertise to complete the project in an efficient and timely manner having received ten CASF grants, of which nine have been successfully completed. Our tenth project, “Gigafy Phelan” is well underway.

Bringing our services to a community is a resource-intensive project that requires careful research and planning— luckily the majority of the tough legwork has been done. For more information on the project and our plans, please join us for a town hall meeting on Wednesday, January 30th at the Eric Rood Administrative Center in the Board of Supervisors’ Chambers. The meeting will begin at 7:30 PM.

Please be sure to register for the meeting through Eventbrite. Space is limited, don’t wait!

If you cannot make it to the town hall in person, NCTV will be live streaming the town hall on Channel 17.  You may also watch the live stream on Facebook or you can find the recording on Nevada County TV’s YouTube channel afterwards!