Rockin’ and Rollin’-Out in Phelan!

Good News Phelan!

We have released the first zone from our Gigafy Phelan Project! The western half of Burgundy Zone (or “Burgundy Zone Panel 1”) is the first area to be released for pre-orders! The borders for Panel 1 are roughly: 263rd St. to the West, Calveras Rd to the South, Wintergreen Rd. to the East and Luna Rd. to the North. Borders for Panel 2 are roughly: Wintergreen to the West, Luna to the North, Beekley to the East, and Smoke Tree Rd. to the South. Below you will see a screenshot of Burgundy Zone with the two Panels outlined.

Blog_Phelan_BurgundyZone_PanelBreakdown

Panel 1 is set to start in-home installations and service activation in May. Panel 2 will be released for pre-orders around the same time. Our installation is a two-part process. The first part of the process is bringing the fiber from the street to the outside of the home and this takes roughly 6-8 weeks from the pre-order date. Once completed, an authorized Race technician is then scheduled to complete the installation to the inside of the home and activate the equipment.

Unlike those other guys, here at Race Communications we don’t make you sign any contracts. You also won’t have any installation or activation fees! We won’t charge you until our services are completely active in your home. Your first bill won’t even arrive until the first of the month following your in-home installation. So for example, if you are installed on May 1, you will not receive a bill until June 1, but it will be for all of May AND June. If you are installed April 26 then you receive your bill on May 1 with the prorated amount for April and then the bill for all of May.

A few people have wondered about the small Frontier flags decorating the roads in town. These flags are used to label Frontier’s underground lines so we know where to avoid when trenching for our own Fiber Optic lines.

When it comes to how our zones are released; we do not release them in any specific order. Zones will be released concurrently, dependent on construction progress and permit approvals, etc. We are working the entire coverage area as permits allow.

Looking at the map below you will see where all 13 zones are located and what they are called.

Blog_Phelan_ZoneColors

Here is some other important information:

If you are in Panel 1 of Burgundy Zone you can place an order online OR over the phone right now! To place your order online go to www.race.com/order/ and enter your address, click “Check Availability” and complete your order. If you prefer to speak to one of our sales representatives, please dial 877.722.3833 extension 602 and they would be happy to help. Pricing starts at $25 a month and we offer high-speed fiber optic internet, landline telephone services, and television.

At this moment, Panel 2 and all other Zones are not released for pre-orders. If you are in these areas, you can submit an inquiry form on our website at www.race.com/inquiry/ to get on our electronic mailing list. (Remember to enter the address where you will receive our service and not your PO Box, otherwise our system will not tag you correctly and you could potentially miss out on pre-ordering!) Submitting an inquiry form will put you in the first group of people in your zone to order!

6 thoughts on “Rockin’ and Rollin’-Out in Phelan!

  1. So I fiber to the prim but there still a wait for a tech to install it? Is it not online yet and that’s why you guys are waiting to come plug in a router? My wife called this morning and they have no answers to when we will be hooked up.

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    • Hi Tyson, yes we are waiting for some network adjustments and testing to be done before we can hook up the homes. We expect in home installations to begin early May. you should receive a call in the coming weeks to schedule the appointment

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