Case Study: Mojave Air and Spaceport

In today’s connected world, reliable, high-speed Internet is an absolute necessity, and that is the core mission at Race Communications – to bring reliable, affordable connectivity to homes and businesses.

About Race

At Race, our ever-expanding fiber footprint has not only provided 12,000 homes across California with high-speed Internet but to our business and enterprise customers as well.

With clients such as The LA Clippers, Wells Fargo, and Google, Race has a competitive product line offering of fiber Internet, TV, and phone with symmetrical speeds as much as 1000 times faster than local cable providers.

In addition, Race has always partnered with public and private entities, municipalities, and commercial developers to bring innovative fiber technologies that enhance local businesses and communities.

Background

Nestled in charming Kern County, the Mojave Air and Spaceport was once a bustling town due to the 1930s gold and silver mining industry. Not to mention, it served as an Auxiliary Air Station for the Marine Corps during World War II.

With so much rich history, it’s no wonder why so much innovation exists there today.

Currently, the Mojave Air and Spaceport is home to more than 60 companies that engage in flight development and aerospace design, flight testing and research. But innovation wasn’t always the focal point nor available.

Problem

Many of the companies located at the Mojave Air and Spaceport were in need of better infrastructure in order to be able to stay connected to their global corporate locations. Despite a growing space industry, both nationally and internationally, expanding the research and development industry at the air and spaceport was not a sustainable project in the Mojave region due to virtually non-existing infrastructure. Until Race came along.

Solution

After securing CPUC funding, Race worked effortlessly to bring a fiber-based solution to the Mojave Airport which was completed in 2009.

Once the pool of connectivity was tapped into, it opened the doors for expansion. From there, Race was able to bring and retain many high-tech companies. Many of these companies were once confined to the four walls of their offices, but once Race provided fiber optic connectivity, the telecommute possibilities have become infinite and their work stretches across the globe.

As of today, our clients at Mojave Air and Spaceport include: Scaled Composite, Northrop Grumman, Stratolaunch, Virgin Galactic, Masten Space Systems, EDP Renewables, X Cor and National Test Pilot School.

Welcome to the club Magenta zone!

Magenta Zone, your Internet just got better! Say goodbye to your copper wiring and hello to your new faster fiber optics connection.

If you thought fiber optic Internet only existed in your dreams, think again.

From the moment we announced we were coming to the town nestled two-hours from the “big city” of Los Angeles, we’ve received nothing but support.

Today, we’re launching signups for residents and businesses to enjoy some services such as:

  • Race Internet: Make your Internet connection fly–Gigafy. With speeds up to 1000 times faster than DSL or cable, Race’s gigabit fiber-to-the-premises makes the Internet feel like it’s right next to you, on your own private network.
  • Race Phone: Race offers fiber-based phone service for the highest-quality voice calls. Our unlimited phone lines come with nationwide calling, a full range of call and phone features, and very low international rates. Since our phone service is a traditional landline and not VOIP, it is reliable even in a power outage.
  • Race TV: This new, top of the line product is delivered over our company’s fiber-to-the-premises network. The service includes all of the most popular US cable channels and has something for movie buffs and sports enthusiasts alike. Enjoy Superior HD-quality video, a variety of news, sports and entertainment channels and the newest in DVR technology and Video OnDemand and offers a comprehensive TV package with close to 300 SD and HD channels.

Prior to the launch, all of the 4,800 residents had copper wiring running throughout town. Traditionally, copper wiring was designed to handle dated, analog communications such as Morse Code. But in today’s connected world, speed is a necessity that comes in the form of fiber optics.

Now residents in the Magenta Zone can sit back and upload, download and stream at never before seen speeds. Our service provides symmetrical speeds, up to 1 Gbps, which means it downloads and uploads content at the same speed and consistency in both directions.

Residents in released zones (Blue inside the gates, Aqua and Magenta) can start placing their orders NOW for Race’s full fiber base bundle which offers the highest end products and equipment.

You can place your order online or by calling 877-722-3833.

The Anatomy of your Race Order: What should you expect?

You’ve filled out your Race inquiry form. You’ve signed up for our newsletters about your community and we’ve been keeping you in the loop. Your order form is ready and you’ve selected your desires Race services and placed your order with us. So what happens now? It is important to understand that every community is different, but here are a general guideline that we follow.

  1. Your order is processed: Once you’ve placed your order either online or over the phone, the order will be sent to our in-house Customer Service team. Within 24-48 business hours, you should receive a welcome call that will review your order, confirm your selected services and go over next steps of what to expect.

Speaking of next steps…

Let’s discuss: Aerial vs. Underground: For many of our zones, we know beforehand whether your property is an aerial or underground drop (this is why we ask for your address at the start of every form and call). This is all determined in our engineering and construction phase. Now it’s important to know the difference between these two terms. They will dictate how your services will be installed.

  1. Aerial Drops: There are a number of ways an aerial drop can be completed. The most common way we install our aerial drops is a Race technician will install a line from a telephone pole to the side of your home and connect the fiber optic cord along the existing utility line to your home. Aerial drops are usually done within 7-10 business days after your order is placed. Once the drop is completed, our scheduling team is notified. Scheduling will then call the home owner to schedule the final in-home installation.
  2. Underground Drops: If your home has been deemed an underground drop or you have chosen to be underground, make sure your conduit has been approved by a field engineer. Note: Race does not dig on private property and a pull string must be provided so that technicians may pull the fiber through the underground conduit. If you have been deemed underground, but do not have existing conduit, make sure to review our underground specifications form before performing any work. See here for more details.

I’ve gotten my fiber lines installed, what should I expect next?: You’re almost there! Welcome to the final step of your Race installation process! A Race technician will be present for this step, we like to refer to this as the “Day Of” or “In-Home” Installation. For the day of install, it’s really helpful if you know where exactly you want your equipment to permanently be. Remember, once the technician installs the equipment, you cannot move it again. To see the best tips what affects your wireless speeds, see our blog here.

The first piece of equipment the technician will install will be the Optical Network Terminal (ONT), which is a piece of equipment that take the fiber optic cable and convert it into an Ethernet connection. After the ONT has been installed, the technician will install any other equipment you may have ordered such as a DVR or set top box. Once all your equipment is in place, it’s time to run a speed test to make sure your Race services are up to par. Once that is done, the technician will show you how to access your network and provide you with your login information.

Congratulations! You are officially connected to your new Race services. Now it’s time for you to upload, download, surf and stream at never before seen speeds. If at any point in time you have any questions about your products or any of our services, feel free to visit our website at race.com or give us a call at 877-722-3833.

Thank you so much for choosing Race!

Say Goodbye to traditional copper. Hellooo Fiber!

With everyone uploading and downloading, posting to their favorite social media sites and streaming their favorite shows, it’s become so hard to imagine a life without Internet.

But for many, that’s is still the reality. Nationally, up to 40 percent of households do not have an Internet connection. Today, most homes still utilize copper wiring which plays a major part in Internet speeds.

When Alexander Graham Bell invented the telephone over 100 years, the dominant way to wire a home was with the use of copper wiring. At the time, copper wiring was perfect for voice signals, which it was designed for. But as society advanced and technology evolved, copper didn’t really keep up. Now, new technology requires devices to last longer, without losing service.

As copper comes to the end of its lifespan, fiber optics will pick up where it left off.

That’s where Race comes in. Our fiber optic products offer symmetrical speeds as much as 1000 times faster than local cable providers. At Race, we depend on fiber optics’ reliability to keep you connected.

Fiber optics is a flexible, transparent glass wiring almost slightly thicker than the human hair that is designed to for a faster transmission. Although fiber optic isn’t a new technology (it’s been around since the 1980s), using fiber optic wiring for telecommunications didn’t really take off until the 1990s. Unlike copper, fiber uses light to transmit data.

But fibers optics wasn’t always the “go-to” wiring for connecting devices. Due to expensive pricing, copper was always the first choice. As fiber optics pricing drops and starts to match copper, it has become accessible to everyone and some experts believe fiber optics will be around for the next 50-80 years.

So what are some of the core difference between copper and fiber?

-Copper is mainly designed for voice signal connections, making it very limited and slower for bandwidth.

-Traditional copper cable wiring uses underground network cables to transmit to the subscriber’s homes. Making it harder to change to replace the lines when they’ve aged. (We’ve seen this problem time and time again)

-Installing copper wire is a trickier process than installing fiber.

-Fiber almost travels at the speed of light! That’s pretty quick and one of the main advantages

-It’s hard to believe, but fiber optics are actually more resistance and durable although they’re made from glass. Copper is a conduct and when it gets wet, that leads to more deterioration of the wiring.

-Also, upgrading fiber for both the provider and homeowner is an easier process to replace versus replacing copper.

Today’s applications demand faster speeds and fiber is a great option. With providers such as Race, fiber-to-the-home is becoming a reality in communities across California, bridging the Digital Divide.